PAYMENT FAILED No Release Adjustments Possible

1

Hi

I released via you guys a week ago. Now i would like to adjust the artists from featured to main.

I tried a couple days ago and my Paypal wasnt covered, then it said payment failed and changed never since. Everytime when i go on the 10,- adjustemt button to proceed to payment it says payment failed

There were usually more payment options like credit card etc. but this aint showing up neither.

My Paypal is working by now and i urgently need to edit these adjustments.

I also re edited my payment methods within imusician but it still aint working

I deleted my browing history, logged into another device, restarted, logged out and in again. NOTHING works

Please help

1 Like
2

Hello @janekvanlaak

I tag the iMusician support @Carlos to help you with your payment

A2D an indie musician

2 Likes
3

hey @Carlos could you please help me with this case ? :slight_smile:

1 Like
4

hey @Carlos

I released via you guys a week ago. Now i would like to adjust the artists from featured to main.

I tried a couple days ago and my Paypal wasnt covered, then it said payment failed and changed never since. Everytime when i go on the 10,- adjustemt button to proceed to payment it says payment failed

There were usually more payment options like credit card etc. but this aint showing up neither.

My Paypal is working by now and i urgently need to edit these adjustments.

I deleted my browing history, logged into another device, restarted, logged out and in again, changed the payment menthods… NOTHING works

Please help

5

Hey @janekvanlaak if you want to restart the payment, go to Account > Order overview > Invoice #3336011 > Pay now

6

thanks ma man

1 Like