Payment not received after 44days

Viralhomies · June 24, 2023, 3:27am

Hello there,
I have requested payout on 10th may and its over 30 business days but i have not received my payout.
I have sent serval e-mails since 10th june but till now i have not received my payment

eriahummingbird · June 24, 2023, 7:45am

Hi, there is no work on weekends so please wait until next week for the staff to come back

cantheproducer · June 26, 2023, 9:17am

@Carlos can you help here? Thanks!

Viralhomies · June 26, 2023, 9:24am

Yes i need help
I contacted support team through emails but till now i haven’t received my payout yet

Carlos · June 26, 2023, 9:40am

Hello @Viralhomies,

You have been contacted via e-mail regarding this matter.

Viralhomies · June 26, 2023, 9:49am

I need explanation of this issue.
I have the right to know what is going on with my account.
Please explain or i have to seek legal help

Carlos · June 26, 2023, 9:56am

@Viralhomies,

As we have already told you via e-mail, our dedicated teams are investigating your request due your account’s history which I cannot disclose publicly on this thread.