Hello @Gregoirejokic,
As explained here, some streaming platforms have started to change their royaltiy policies back in April 2024.
This has caused delays in our payout calendar since January 2024 (there’s a 4 months delay between the sale/stream being made and the revenue being sent to us) and we had to make some adjustments in order to match the revenue we’ve been able to collect from other shops. Those adjustments are:
- Your CID revenue is at 0 since January;
- The amounts added to your iMusician dashboard are lower (because we are still waiting for certain shops to send us the remaining amounts for the previous months);
- Some pending payouts requested in May had to be cancelled in order for the amounts to be readjusted to the available sums. The amount of your cancelled payout has been paid out in your latest payout (255.15€), that’s why the amount is no longer on your account (it’s already been paid out).
Currently we don’t have any clear info regarding the resolution of this issue and whilst we understand how inconvenient this is, for now all we can do is wait until the shops involved in these policy changes pay us the remaining amounts.