Payment status error

[ellmny]

I’ve tried to process the payment but money wasn’t written off and the status is “waiting for payment”. Can you please help me with this problem? UPC: 5056826854445

[A2D]

Hello @ellmny

I tag the iMusician support @Carlos to help you with this.

An indie musician

[Carlos]

Hello @ellmny, thanks for contacting us!

If your payment failed, you can restart it under Account > Order Overview

[ellmny]

@Carlos

If your payment failed, you can restart it under Account > Order Overview

Thank you for answering! But when I’m looking for payment sum there are 0$. What should I do next?

[Carlos]

I see that your release is “Paid - In Quality check” so for now you don’t need to do anything other than wait until our team does the quality check