Cannot receive my payout via Paypal after 35 days already. The status is still “pending”. Can you check? Thanks.
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Hello @cuongdao
If the status of your payout is still “Pending” after 30 business days it means that the team is running some additional checks before the payment can be initiated. As a result, your payout may be delayed as these verifications take time but, in any case, we are doing our best to give you access to your revenue as soon as possible.
Please, check here for additional information on the status:
@Melani will get back to you shortly.
Best,
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Hey hey @cantheproducer , thanks again!
Hi @cuongdao , how are you? long time no see 
I sent you a DM and as you might know now, our payout process is manual and therefore it is taking a bit of time from our side.
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