Payout request pending since July 2023

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1

I have made a payout request on July 13th 2023.
It has been 3 months I have requested this payout and this is way passed the due delay of 30 days.

This is not the first time it happens. Would love to receive my payout request anytime soon.

Thanks a lot.

2

Hello @EasyDeviance ,

thank you for your message. @Carlos will get back to you shortly.

Best,

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3

Hey @EasyDeviance,

If the payout is still pending after 30 days, it means that additionnal verifications need to be run in order to validate the transaction.

Please be patient while this is being taken care of by our dedicated team :slight_smile:

Best,

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