Please delete my release

Dear support team,

I have to make some changes for my release because of the quality check, but I can’t change now some options like “cover song”. Could you please delete this release and refund promotional credits, so that I can release it again correctly.

Thank you for understanding.

Greetings from Berlin!

Ivan

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Hello @ivandrianov

Thanks for your message.

@Melani will get back to you shortly.

Best,

2 Likes

Hey @ivandrianov, I see you have two releases: 1 in quality check and 1 was reviewed.

Could you please provide us (always) the barcode? We can not delete the one that is under review and would be great if you could make the corrections and proceed with delivery. It appears that on 7610096083851, the contributors are not found as traditional and you corrected them. Shall we proceed?

If you would like to cancel a release in quality check, please open the release > Edit > delete :slight_smile:

Hope this helps and have a great day!

All the best,

2 Likes

Dear Melani,

thank you for your help! Yes, could you please proceed 7610096083851? “Submit” option isn’t active for me.

Kind regards,
Adrian

Dear Melani,

thank you for your help! Yes, could you please proceed 7610096083851? “Submit” option isn’t active for me.

Kind regards,
Adrian

1 Like

Will get back to you asap @ivandrianov !

2 Likes

Here me back @ivandrianov , the release is now being sent to the shops!

Kudos for your music and wishing you a great day!

All the best,

2 Likes

Thank you!

1 Like