Hello,
I have facing some problems regarding my submission. Can someone help me? Pochet has been modified but still having problems.
Hello @FSupreme
Thanks for your message.
Can you please tell us the Barcode (EAN Number) and send us a screenshot of what is not working.
@Carlos will get back to you shortly. You can expect an answer next week. No one from the Team works on weekends.
Best,
4066218906363 j’ai du meme payer la masterisation or je n’en veux meme pas besoin. Croyant que c’etait ca qui me bloquait
Thanks for the screenshots. Next to the message there is a checkbox that you have to click. This doesn’t work for you?
The Next checkbox asks me for mastering and distribution again. I don’t understand
Hmm okay Then, as mentioned above, @Carlos will take care of it from Monday.
Best,
I had even to pay for that mastering in which I did not want. Your assistance is very appreciated as you mentionned that Carlos will handle it. The first check box was for the picture. I have modified the picture but it remains always. and the second one, It requires mastering and distribution.
Bonjour @FSupreme,
Vous devez indiquer les noms légaux complets des contributeurs, il n’est pas autorisé d’indiquer des pseudonymes dans ce champs:
Bonjour Carlos,
Je viens de modifier les noms et renvoyé. Pourriez-vous s’il vous plait vérifier?
Merci,
FSupreme
Si vous avez soumis les corrections, notre équipe dédiée va vérifier la sortie et vous notifier de la suite en temps voulu. Pour le moment, merci de bien vouloir patienter.
Cordialement,