Problem w/ Account

Hey, I have a problem with my account and I don’t want to send all my information in here. Is there someone or something I can contact? I have tried support mail or imprint but without success.

Hello @LarsMatzke, if you’re not subscribed to an AMPLIFY plan, then you’re at the right place to ask for support (you don’t have access to e-mail support) :slight_smile:

Can you please describe your issue so I can try to help you?

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I created an account on 25.01. and created a release (ID 4099330) - unfortunately I realized afterwards that I didn’t receive any mail / confirmation mail. Apparently I mistyped the email or entered the wrong email and I currently don’t know how to regain access to the account as it’s not one of the ones I tried.

Ok, I see! I’ve sent you a message in private :email: