Problème de paiement depuis octobre 2023

Bonjour

Je me permets de vous contacter.

Mes paiements sont toujours en cours depuis 12 oct. 2023
Serait-il possible de régler ce problème s’il vous plaît…

Merci beaucoup

Cordialement

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Bonjour @lookin4klip

Je tag @Maurizio et @Fabiola du support iMusician pour vous contacter au sujet de vos paiements.

A2D un musician indé

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Hey @lookin4klip ,

Thanks for your message. I am sending a request to our accounting team and will get back to you as soon as I receive a response!

All the best,

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Bonjour à vous.
J’ai également le même problème.
Est il possible d’être contacté svp?

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Hey @Zoomusic, please list us here the dates when you requested the payouts. Make sure to read this first :slight_smile:

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Thanks for your answer.
I really need to be paid.
Please say me whats can i do

hi @Zoomusic , that´s what you should do :wink::

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thank you verry much ! waiting for your reply then :slight_smile: hagd!

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hi @lookin4klip to make it simple: can you please tell us when you requested the payouts?

Bonjour,
J’ai bien reçu le virement d’octobre 2023.
Savez vous me dire quand je vais recevoir le dernier payement que j’ai réclamer svp?

Hello @Zoomusic

@Melani will get back to you shortly.

You can expect an answer next week. No one from the Team works on weekends.

Best,

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everytime when i have an email telling me that i can ask for my royalites every months :slight_smile:

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@lookin4klip , please list us the dates when you requested the payouts. To check this go to Account > Revenue > Payouts and you will see the dates.

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Hello @Zoomusic,
Thanks for your message. Please wait until the end of the month as we are having high volumes of payments and some delay might occur.

Thanks for your patience and have a great day!

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Hello, it’s right that it has been payed but i didn’t received anything on my paypal account yet! is it normal ? thank you