Probleme with song releasing

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1

hello
I am currently releasing a song that was normally scheduled for January 5 on Spotify, however, it is January 6 and the song is still not online. I would like to understand what is happening and know the exact date when my song will be put online.
thanks.

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2

Hello @spotify00000000011

Thanks for your message.

Can you please provide the Barcode (EAN number) of the Release.

Best,

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3

hello,
yeah for sure : EAN 4066218944488
thanks for your rapidity.

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4

Thanks!

@Carlos will get back to you next week. No one from the Team works on weekends.

Best,

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5

Hey @spotify00000000011,

Our Trust & Safety team has contacted you via e-mail regarding this release. We’ve been waiting on a reply from you since 18.12.2023. Please get back to them with the requested info so we can go further with the distribution of your release.

Best,

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