How can i request a refund for an EP that was no allowed to be released?
I sent some emails before when i had Amplify + but i cancel and now I’m not thinking to release songs myself anymore and i still dint get my refund amount for this.
Can i have a refund for this please?
Hey @fabiomarcs, hope all good! Checking and getting back to you!
Ahhh @fabiomarcs hey, I saw you just replied to me via email!
I see this was an old request and my colleague Annika made the refund in promo credits, please note that as for our T&Cs we are making refunds with promo credits.
They were in your account on date
2023-03-23 and you used them for your purchases
Thx for your feedback
i dint know that apparently was automatic used on the membership fees
Thx a lot
have nice day