Reimbursement

I just made a launch purchase, but I regretted it and want a refund.

From what I’ve seen, it’s only possible to get a refund in credits. Still, I want to cancel and get the refund in credits for something else.

Hi,I need cancel my realese and like to get refund promo credits
the realese order : #3447802

Hi,

I’ve cancelled your release and added the amount back as promo credits to your account.

Best,

Hello @JDisper,

As provided in the terms of use you accepted when creating your account, your order has been refunded in promotional credit.

Kind regards,