Release of EP didn't work

HI iMusician Team,
we had 2 Single Releases in the last week and today was supposed to be the EP release including those 2 singles.
The EP Release was scheduled for today. When checking today we saw that no date was assigned to the release and we also have no possibility of changing the date or setting it (or at least we couldnt find it).
In the library the 2 singles have been released but the EP “From Two To One” is still in “unchanged” status.
Can you support us with this?
Kollektiv Kowalsky (also our Bandname)

Hi @KollektivKowalsky,
I checked your account and noticed you’ve never finalized your release, therefore it has never been paid and we haven’t receive the order.
Click here:

and provide all the required info.