Hello
The takedown process of a release has been launched on 12/06/2025.
Yet the release is still available in stores.
The deadline (2-4 weeks) has passed.
What should I do, except waiting ? Make a claim on Apple Music ?
Thx
hi @Superquark I’m forwarding your question to @Carlos from the Team ![]()
Hey @Superquark what’s the barcode of the release in question?
Hi Carlos,
7629999017511
Hey @Superquark,
From what I can see, release has been taken down from the shops (example: Unsupported browser). Can you please specify on which DSPs you still see the release?
Hi @Carlos,
I see it live on Apple Music and iTunes.
Here’s a link :
That’s strange… We’ve resent the takedown request to Apple, should be effective in the next couple of weeks.
Ok. Thank you.
I cross my fingers.
Hi Carlos,
After 2 weeks, the release is still on Apple Music/iTunes.
Not sure what to do…
And honestly, your previous message does not give us much hope that this issue will be resolved.
Thanks in advance for your help
Hey @Superquark, I can confirm that Apple proceeded with the takedown we requested.
After further verification, it seems that the release you’re referring to was distributed by another service than us, and that would explain why it’s still online. If you look at the release date on Apple Music, you’ll see that it doesn’t match with what you scheduled with us:
Thank you for your investigation.
It is getting weirder and weirder…
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