Hi guys, I need help to contact iMusician or if you know a fix for my problem, that would be great. My recent release has been released under a wrong/new Spotify Account even though I already released under the same name via iMusician. I wanted to contact iMusician about this problem, but their contact form page is currently down :-X. Could you help me or provide me with an e-Mail address where I can contact iMusician? Many thanks!!!
hi @Herr_von_Schnabelewo can you please post the link to the wrong account, to your song and to your profile?
This would be the correct artist profile: https://open.spotify.com/artist/3LkXZ3S0v0Zp2Qm1nghA5c?si=5wE_TBiaTH2lSdXY6fKZzQ
This is the one „wrongly“ created: https://open.spotify.com/artist/4ByXopK6IvgYaPXS7ETG0j?si=Wr9Ll5U4SKixy4JXmx-hwA
The EP „Spring Fever“ should be under the same artist that the EP „There They Are“ was released.
Many thanks for your help!
@Andi Did you have time to look into my problem?
Hello @Herr_von_Schnabelewo,
Thanks for your reply and the links.
I’ve sent a request to Spotify for the release to be re-assigned correctly. Please note that it generally takes up to 3 weeks for the platforms to process these changes, so we thank you in advance for your patience.
Once it’s done, make sure to go to your iMusician Dashboard and link your artist name to your new Spotify and Apple Music artist profiles by following these steps: https://imusician.pro/en/support/faqs/article/how-can-i-be-sure-that-my-release-will-be-published-on-the-correct-artist-profile. This will make sure that both platforms assign your next release to the correct profile!
Best regards,