Hello, imusician made the payment, but PayPal reversed it. My Imusician account shows the amount as paid, but I didn’t receive it due to problems with my Paypal account. How should I proceed?
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Hello @Geraldo,
sorry, I overlooked this message.
I’m checking with the accounting department and will get back to you as soon as possible.
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Ok, Thanks!
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Hello @Geraldo,
Could you please contact PayPal and ask for more info? It looks like the issue is related to your Paypal account only (we are not experiencing any issue with other Paypal accounts).
Please let me know what they say so we will have more elements to support you if needed.
Thanks
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