Did you find a bug in the iMusician App? Are you missing a feature or tool that would make your life as an independent artist easier? Share your feedback with us! Weāre developing solutions for artists like you, so letās team up and make sure theyāre spot on.
Hello.
I want to give feedback on two things:
First:
I think it would be nice if the links would open in separate tabs by default. At the moment, they are opening in the same tab and itās a little tedious going back and keeping track.
Second:
Wouldnāt be nice if we had a separate category talking about digital and hardware gear, deals and so on or should we post in the uncategorized section?
Thanks
Hey @zirnoise
Thanks for sharing both of these insights! We will be updating the links here to open in a separate tab 
That would be great to start a thread in the uncategorized section in regards to gear and deals for musicians - feel free to get one started in there 
Iāll be happy to start sharing links as I find them!
Hello,
I watched the latest episode of the iMusician show on Youtube, where it was said that royalty splits will be added as one of the new features.
I think itās a very useful feature that can also bring new users to the iMusician platform and I have some suggestions about it:
In addition to just adding the splits functionality, it would be nice to have recupment rules.
Once the initial funds have been Recouped, the Splits will automatically go into effect for all other collaborators on the Split.
For example, I spend ā¬ 500 for the production of my song in collaboration with other artists. Since I have spent ā¬ 500, all the royalties that will be generated, will be used to cover those initial ā¬ 500 and afterwards it will start to pay the splits according to the agreed percentages (for example 25% for each artist).
I saw this feature on Stemās blog page, where this feature is described in detail.
Hope it helps!
Hey Pio,
Yeah, we are very excited to launch the royalties splits feature. I have just forwarded your suggestion to our IT team, and they will definitely consider adding the ārecoupedā function.
Thanks for taking the time to share it with us. Our idea is to always improve the platform for our users and this kind of feedback is very valuable to us.
Best,
Cayo
Awsome,
Thanks for the kind consideration! 
Hi @Lollo
For now the Community is only available in English, however, please feel free to share your thoughts, feedback, news, tracks, etc. in your native language and one of our iMusician Team members will get back to you ASAP 
Dear iMusician,
I created and scheduled a release using the new form but I noticed that within the track info section I am no longer being asked to submit the publishers information. Is this an error in the new form? or are you intentionally no longer requesting our publishers information? Please advise. I reached out via email but I was advised to reach out via the āneed help?ā button. I tried clicking on the āneed help?ā button within the Dashboard but for some strange reason in my account the button it is all grayed out and canāt click on it.
Thank you in advance for your help.
Thank You,
GPP
Dear @GPP ,
Many thanks for raising this question!
The publishers information can be added once you indicate your track as a cover:
I reported your feedback to our tech department and will keep you in the loop.
As per your feedback regarding the āneed helpā button, Iāve tried to impersonate your account and the button worked as it should. So Iād like to check a few things. Have you tried using Google Chrome? Could you please try again in Incognito mode (while on Chrome, press Shift+Control + N)?
If this works, you should be able to fix the issue by cleaning the cache and cookies. If not, please let me know and Iāll contact you in private to explore other possible solutions.
All the best,
Maurizio
Hello team,
I have a suggestion for āSubmit a releaseā and āRelease Upload Formā. I currently struggle with this on every release!
In regards to releasing music on Beatport.
-Please add a āPre-Orderā from date option so we can add this as a tag with the imusician release for imusician support to action/contact beatport.
-Please add Beatport Exclusive tag with the option to release to other stream/download platforms from 2 weeks or 1 month after exclusive date period has ended.
-Please add bundle release tag(may have the term incorrect) so if release has multiple edits of the same release the beatport user can select the buy release button to purchase all associated edits (e.g. extended mix, Radio Edit, dub edit etc.). - this is also how you can appear of Beatport Top 10/100 Release chart.
Support Ticket Bug - disappearing support tickets
Hi team, the last two times I have logged support tickets they have disappeared from āprevious conversationā. I do receive a confirmation email that the ticket has been received by imusician instantly. I check several days later and the ticket is missing from āprevious conversationā. No follow up emails from imusician to state that there is a response or when the ticket will be attended to/auto reminder. Belive this is a bug?
A little bit frustrating when we have limited time to resolve issues before release goes out as a response from support can take several days which blows out my marketing timeframe (I donāt market until I get the āPre-Orderā beatport link).
Additional:
-Please add in the actual date the ticket was submitted alongside the x#days since logged.
-Please add in ETA for support response with backend prompt to imusician support to follow up query. Iām uncertain when someone will get back in touch. Sometimes I end up sending an email also which could start confusing the process. I see it says 1-2 days to for a response -This used to be the case when it was just email but new ticket support is over this stated timeframe.
Finally - I have been told that if we add comments onto the current support conversation this will reset the timeframe back again another 2 or so days on top of the current response wait period !? - if this is the case then can we edit our comments instead as we may have an update we need to amend and since no one has answered then it gets complicated!?
Thanks
Craig
Bonjour
Je ne parviens pas Ć sortir mon dernier album āTrain de vieā . On me dit Informations manquantes. Sur les pistes ? Quel est le problĆØme . ?
Merci.
Bonjour, jāai vĆ©rifiĆ© votre publication 4066218896725 et je suis heureux de vous informer quāelle sera examinĆ©e par notre Ć©quipe de qualitĆ©. Soyez assurĆ© que vous serez contactĆ© en cas de besoin. De plus, pour les prochaines fois, veuillez utiliser notre section āAsk a questionā pour poser des questions sur les publications. Passez une excellente journĆ©e !
I just paid for the album Train de vie.
1 I foot to write for each title : ā Nom du propriĆ©taire de lāenregistrement : Sarah Mostrel
And there is an error on āJazz en faitā, thereās no new version.
Je viens de payer pour āTrain de vieā. Pouvez-vous SVP corriger ces deux points :
Ajouter ā Nom du propriĆ©taire de lāenregistrement : Sarah Mostrel pour chacun des titres.
Et enlever Nom de la version ou du remix pour Jazz en fait.
Merci
All done @Odile ! Fingers crossed for your release!
Thank you !
Dear iMusician Support Team,
I hope this message finds you well.
Iām currently trying to upgrade my account to the AMPLIFY+ plan (or higher) to access features like editorial playlist pitching, but Iām encountering persistent payment errors during checkout.
Iāve tried multiple payment methods:
No matter which option I choose, the payment doesnāt go through, and I canāt complete the upgrade.
This is frustrating as Iām eager to start using your professional pitching service and migrate my catalog properly. If this issue isnāt resolved quickly, Iāll unfortunately have to give up and subscribe to another distribution service (like LANDR or another competitor).
Could you please investigate this on your end? Maybe thereās a temporary processing issue, especially around the holidays.
Thank you for your prompt assistance ā I really want to stay with iMusician!
Best regards,
Wesley Costa.