I did reach out to support directly through email-form on the imusician-website, for amplify+ customer.
The issue was, that an upcoming release off mine is not showing up on my imusician-artist website.
The person did cause that track to be removed from plattforms again. That track is planned to be released on 6.6.2025.
Spotify did confirm, that imusician did request the removal.
Once I got the confirmation from Spotify, I did reach out to support again, but no response.
Hence I am trying to get support here to get my release back on platforms.
This is very frustrating - I am hoping to get help here.
The release was taken down from the shops because that’s what you requested via email on 19.05.2025. Our team never takes the initiative to takedown content without your consent unless it’s a legal requirement (e.g. copyright infringement).
If you want this release back online, you’ll have to re-order it.
Ah yes, I just saw that. Sorry about the confusion! However I checked your ticket you did specify EAN 4069493321500 in the form you submitted
Please be careful with the information you provide when you issue a request. Incorrect infomation can lead to confusion on our end and create these kinds of mistakes!
Thank you Carlos. I cannot look into the ticket anymore. I am not sure whether or not the ticket on 4069493321500 was only about it being missing on the artist release page or not.
So in case, I did actually mix up the numbers on that to ticket, then I apologise to the team.