The refund has not been received!

Hello, my track has not been verified, they said that there will be a

, but about six months have passed and the money has not been received.

Hello @Darden, thanks for your message. I checked your release history and could see that our trust and safety team was in contact with you. Please note that we are very committed into the fight against fraudulent activities, as shops are themselves. We take fake streaming activity very seriously because other artists and rights holders are affected by artificially generated streams, which decreases the per-stream revenue. So the services consider any kind of artificial streaming as fraudulent.

I refunded you the amount paid for the release in promo credits, as indicated in the terms and conditions you’ve agreed to when creating your contract. You can find the terms and conditions at the following link:
You can use them in a next purchase with us. Have a great day!