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No one contacted us regarding our single scheduled for release on October 3rd, 2025.

EAN: 4069493444940

Could you please take the necessary action as a matter of urgency and keep us informed?

Deezer, Spotify, and Apple Music have confirmed that no metadata was delivered to their systems.
Moreover, the single does not appear in our artist upcoming releases.
It is currently available only on YouTube Music,
and on Amazon Music the link redirects to another, unrelated artist.

We are counting on your urgent reply.

Best regards,

ARKAM

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2

hi @Arkam , I’m asking @Carlos from the Team to take a look at this :v:

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3

Hi Andi
Need your urgent assistance
Nobody reply to me via mail or even by tchat
Tks

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4

hi @Arkam , you can expect an answer starting from tomorrow morning :v:

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Hey @Arkam, sorry to hear that, there seems to have been an issue with the delivery to the DSPs. We’ve re-delivered your release and it should be online in the next 2-3 days.

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