Unable to contact customer service even though I have an amplify subscription

I have an amplify subscription and cannot contact customer service. I can not click on the place allowing me to send an email (I attach a screenshot). I took this subscription to be able to access this service so I will be happy that someone helps me to solve this problem. thanks in advance :slight_smile:

Hi and welcome here! Thanks for your message. Someone from the staff will help you but since there is no work on weekends, please wait until next week :pray:


Hello @Spes

Could you please first try the following:

Delete cookies, cache, browser data;
Deactivate any browser add-ons;
Open the website via an incognito browser window.

If the problem still persists after that, please let me know and we will look further into it with our technical team.

Thanks :slight_smile: