Video support waiting time?

Hi, I paid a 20 minutes video support call two days ago and I haven’t heard from iMusician tema since then, how much is the waiting time on average? And also how does it work? Will they contact me via e-mail to schedule the call?

@Carlos I saw that people are tagging you, can you help me?

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Hey @ubitedo,

A member of our team will reach to you soon via email to plan your call. We don’t work during the weekends so you should get a notification today or tomorrow at the latest :slight_smile:

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