Want to download a track but don't see my credit of last year

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1

Hello!
Sorry if that topic has already showed here. Last year I uploaded a track that I finally didn’t release here. Today I’d like to use my almost 60 euros credit to upload a new one. I don’t see the credit on my dashboard. What should I do? Thank you so much!
S

3

Hello Sun,

you are right. I looked at the transactions and I noticed we forgot to refund you.
I just added 58,99 Promo credits back to your account :tada:

4

Hello Maurizio,
Thanks!
Is there a way to get reimbursed instead of having a credit on my account? Wondering.
Thanks for your answer.
Sun

5

Hello @Sun,
I forwarded your request to our accounting department. They’ll reach out to you soon :slight_smile: