I just want to know whether I can still make changes after I submitted a release (not yet delivered) . E.g. can I re-upload the submitted tracks/add new tracks? And can I change the release day?
And until when we are still allowed to make changes to our submission and are there fees for changes made before the release is delivered?
Thanks for your question!
We do our best to export a release as soon as possible. This way, we can contact you and fix any issues before the release date and grant you easy access to additional services like pitching your upcoming release to Spotify playlist editors.
No worries, though. Modifications are still possible for a small modification, as we have to redeliver your release to all shops. The sooner you contact us, the better chances you have to modify your release before it got exported it to the shops.
All the best,
My release has not been delivered yet. I noticed that the audio track has a problem and I wanted to replace the audio tack. However, I do not see any option on the web version of your app to remove or replace the audio.
What steps must I take?
This should be able to be done before delivery, but I don’t see the options.
Your release has been put on hold while we wait for you to send over the new audiofile, I found your message sent to our support mailbox, and you should’ve already received a more detailed response (do let me know if you have or not)
Also - please note that while your release is on hold, we may not be able to meet the original delivery dates - hopefully we can get that new audio file asap
Have a great day and I hope to see you again soon here in the Community
Thanks … Maurizio. I sent the new file yesterday, answering the same support email. The release still says “Feedback” required.
thanks for sending the audio file. I’ve replaced it and we started the delivery of your release to the shops.
Your release will be available in all shops on the 07.11.2022
Let me know if you have any other inquiries.