Where is my mastered track?

iMusician Platform & Support Bugs & Suggestions
1

Paid for a mastered version of a track and 40 minutes later its not in my library.

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2

Hello @jpf

I tag the iMusician support @Carlos and @Melani to give you more info.

An indie musician

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3

Hello @jpf,

Thank you for reporting this and sorry for the inconvenience! I’ve forwarded the issue to our team so they can take a look, I’ll get back to you as soon as I have an update to share :+1:

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4

Update: The mastered file is now in your library! :tada:

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5

I do see the mastered track, thanks for resolving.

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