Where is my payout?

[Kiibeats]

I have caused an payout at 13 February and you guaranteed that payouts took no longer than 30 days. Today‘s the 21 March and there‘s still no money.

???

[cantheproducer]

Hello @Kiibeats

Thanks for your message.

Payouts may take longer than 30 days, if the team needs to carry out some additional checks before the payment can be processed. You can also read this in the following article → How To Request A Payout? | iMusician

I mention @Melani and @Carlos from the team to review your case.

Best,

[Kiibeats]

Okay, thanks!

[Melani]

Hello @Kiibeats
I forwarded a request to our accounting team and I will get back to you when we receive a response.
Please wait for our communication and thanks for your patience!

Best