Why am I being directed when I have amplify+

Can you guys explain why I am being directed here when I have an amplify+ and you charge me for it?

Hey @Getemgump
I have amplify+ but when I use the help button I reciev an email saying that it is only possible to use the forum. Thanks for your help

Sorry finally I recieved an answer by mail !

Sorry finally I recieved an answer by mail ! so, when you have amplify+ plan do not be afraid by the email recieve that says that th support is only on the forum :slightly_smiling_face: :upside_down_face: :upside_down_face: :slightly_smiling_face:

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Having the same issue, received email to use Forum and “If you prefer support via email, simply subscribe to our AMPLIFY or AMPLIFY+ plan to get even faster support”. I am subscribed to Amplify+ its been 4hrs still waiting for some kind of response to my request. Normally I have to wait 1 to 2 days. –cheers!

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This platform is not that good anymore. I’m going elsewhere. This subscription is trash. You can’t help. The music doesn’t get to all the platforms and from what I see everyone is not getting paid. WTH