I released my 2nd album at the end of 2021, together with a small label in Slovenia. As I’ve spoken with a manager of my label he unfortunately made a mistake writing a wrong ISRC codes. From a previous emails I’ve received this answer:
‘‘Unfortunately, you can’t modify the ISRC codes once a release is online.
What you can do is requesting a takedown, which takes from 2 to 6 weeks. After your release has been removed from the shops, you would be able to create a duplicate of the release and modify the ISRC codes.’’
I would like to solve these things as soon as possible so please let me know about further steps.
The information you have is correct.
First step would be then to request a takedown of the release, by going to your library, selecting the mentioned release and clicking on “Manage”, as shown below:
Then, you will see this option ↓
Once this has been done, you could even go ahead and create the “copy” of the release, as you would do a new one. Bear in mind that, as mentioned, we cannot edit ISRCs on tracks that have been part of a delivered release, so you will not use the same track you had but instead you need to create a new track on your library and use the correct ISRC.
*Note: We do not allow the same audio to coexist in different tracks entries so if you have an error such as “This audio already exists in your library”, a workaround would be to incorporate some different metadata to the audiofile. anything that would make the hash of the file to be different…
