Hi everyone,
I’m contacting technical support because I’ve noticed an error with the release date of my single on all streaming platforms.
I selected 23/12/2025 as the release date, but on the platforms it appears as 17/01/2026.
This is not the correct date, and I don’t understand why a different one was taken into account.
I’m using the Starter plan, and the release is not live yet.
EAN 4069493585377
Thank you in advance for your help.
Thank you!
Hello ! I have the same problem for my release date.
From 24/12/2025 to 06/01/2026.
EAN 4069493584400
Please help ! Thanks !
Hello ! I have a problem with my release date.
I paid extra to get it released on the 24/12/2025, but now it’s announced on 06/01/2026.
EAN 4069493584400
Please help ! Thanks !
Please ?? I already posted on this topic.
Can someone find a solution ? Or simply get in touch with me ?
Hi @Musicasue 
The digital release date for this project is 17/01/2026 as indicated on the release page of the release in your account, and not 23/12/2025.
In addition, you finalized and paid for your release on 19/12/2025 with a standard delivery, which means it was technically not possible for the release to go live just four days later, on December 23.
Feel free to reach out if you have any other questions.
Hey @Jeunohm,
The release date for your release is 06/01/2026, as written in your account, on the page of the release.
Have a nice day! 
Hi ! As i told you, I asked for the 24 when I registered the EP. I don’t understand why the release date have been modified knowing that i paid 40€ to get this early date.