Apple Music still has the wrong artist name

Hey @Melani I saw you closed the conversation from earlier so I went and checked Apple Music but it’s still listed with the wrong artist name.

Did they confirm they are fixing the error?

I really need to get this fixed.

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Hello @Ravioli

Melani wrote two days ago that a correction request had been sent and the request might take up to 3 weeks.

Please be patient.

Thanks!

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Any update ? This is getting pretty upsetting at this point :confused:

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@Melani can you please take a look at this. Thanks! :+1:

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Hello @Ravioli,

Please wait for another week and let’s see! We are also unable to send requests to Apple Music if there is already one in progress :slight_smile:

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@cantheproducer @Melani

It’s been 17 more days and the artist name is wrong still. Can you just delete the track and re upload it with the right name?

Hello @Ravioli

Thanks for your feedback.

@Melani will get back to you shortly.

You can expect an answer next week. No one from the Team works on weekends.

Best,

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Hey @Ravioli, sorry to hear that Apple Music has not changed your name yet. I understand this can be frustrating, let me see with our delivery team what would be the fastest solution and will get back to you.

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Hi @Ravioli , here me back! So, our deliver team is contacting Apple Music directly to request the change, so no need to takedown the release!
The request might take up to 2 more weeks, I d advise you to monitor the situation and let us know!

Crossing my fingers and have a great week!

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@cantheproducer @Melani

It’s been 20 more days and is still wrong what is going on?

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Hello @Ravioli

I mention @Melani from the team again. Please note that I am only a community moderator and do not work at iMusician. I can only mention the support team, but I can’t see any status regarding your issue.

You can expect an answer next week. No one from the Team works on weekends.

Best,

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Hello @Ravioli, I am sorry that Apple Music has not corrected the name yet. This is quite strange, let me check with our delivery team and see what are the fastest steps we can take here!

Getting back to you asap!

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Hi @Ravioli, back again! Our delivery team sent another email to Apple Music and we will get back to you with their response. Thanks a lot for your patience.

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@Melani @cantheproducer,

It’s been 3 months and it’s my song is still listed with the wrong artist name :confused:

Apple stated to me: it isn’t possible to change the name and the remedy is for you guys to remove and resubmit the track with the correct artist name.

Could you provide a copy of the correspondences between you and Apple Music so I can file a legal request with them?

Please send to: [hidden by moderator]

Or

Please provide me an expected time you can have this resolved.

Best Regards,
Clairissa Sageme

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hi @Ravioli , please don’t post private infos like e-mail addresses , I have hidden it for you :v:
@Carlos or @Melani will come back to you after the weekend :+1:

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Hey @Ravioli, we’re gonna send a last request to Apple (it’s the 4th already) to make the correction. If they keep rejecting it, I’m afraid we won’t be able to help you any more with this issue.

Please remember that as a distributor we do not have control over Apple’s metadata management, therefore any conflict that you would have at this level must be adressed with them directly.

Thank you for your understanding.

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