Missing Analytics

Greetings,

For the last few days (since 09Feb26) I am noticing the analytic data has stopped completely - it didn’t die down to 0, it just stopped. I assume this may be due to platforms/shops not posting the analytic data, so have “googled” that issue, yielding response “Spotify (et-al) have not suspended posting analytics to distributors”, so am wondering if there is any problem you are aware of.

Many thanks in advance,
Tony.

1 Like

Well came here to see if I was the only one having this problem too ^^
Spotify, Apple Music, Deezer & Amazon Music stopped too for me.

It should be a bug/glitch I guess.

1 Like

Might be coincidence, but I just renewed Amplify+ plan, so maybe it has something to do with the new plan structure? Hopefully is an easy fix…

1 Like

260216 Discon AnStats
Just to show what I mean but analytics stopping…

Hey @FatTony @FloMatey,

Your trends are always provded to us with a slight delay (usually it’s 5 days). Can you please keep an eye on your dashboard for the next couple of days and get back to me if the issue persists? :slight_smile:

1 Like

Quick update !

The missing datas are back, except for Spotify, still missing between Feb 9 and Feb 13 (Feb 14 is here !)

Hey @FloMatey, ok that’s weird… I’ve nudged our team so they can take a closer look. It seems that there’s an issue with the graph view because if you look at the data table, your 92 streams are there:

I’ll get back to you whenever I have an update!

1 Like

Thank you !

Actually, my data is really missing the Spotify numbers (graph & data table)

Not if you manually select the tracks in the top right corner

1 Like

Like that ?
Doesn’t seem to work either ?

No, if you look at my screenshot you’ll see that I selected all your tracks, not just Disco Ball. :slight_smile:

1 Like

Yes, no problem about it !
It’s just in your screenshot, the graph is “Spotify only” for every tracks, and in the data details, the 92 streams are counted for “all platforms” ?
This is what I changed in my screenshot, I selected ony “Spotify” on the graph and in the details numbers.
And the streams looks like they are missing in both parts for Spotify.

1 Like

Oh you’re right, my bad! Here’s the discrepancy our team is currently looking at:

I’ll let you know as soon as I have more news on this :slight_smile:

1 Like

No problem ^^

Thank you for that !

Thanks for looking into it Carlos.

I just returned home (work trip, didn’t have internet), and see the analytics are back, but that period 9-12Feb is completely dead, not from lack of actual stream activity, as I know there were active listeners… Noting FloMatey had no streams over that period, am doubting the integrity of the data sent to you by platforms, and more users than use were probably affected…

Thanks again, Tony.
image

Hey @FatTony same as @FloMatey, I’ll let you know as soon as I have more news on this :slight_smile:

3 Likes

Hi there !

I’m having, once again, weird stuff going on with my analytics.
Got lucky to be added on a big playlist last week, but for March 23rd, analytics said I just got 6 streams from Spotify (it was 300+ according to Spotify for Artists) and got back up the next day.

1 Like

Hi FloMatey,
Did you also receive an unsolicited email saying “I like your song, I promote it”? This happened to me, and didn’t think much of it, was happy to see a bonus 500 streams appear, but they turned out to be bot-driven artificial streams that Spotify rejected 3 months later (when the analytics are conveniently unavailable), and slapped me for fraud… I hope the same is not happening to you…

I’m still noticing some randomness with analytics recently, taking notes to compare with how it reflects in revenue, but just have to accept they are unreliable in absence of any transparency from the platform - just wish Spotify didn’t have the monopoly of promotion…

Regards,
FatTony

1 Like

Hey FatTony !

Nope, it is a “bot free” playlist according artists.tools.
Actually, I got added by 3 little playlists with bots, but it did nothing to my numbers.

Anyway, this is just so random and won’t hurt my poor 2€ I’m gonna make with the song, but the graph looked surprising !

1 Like

Yep, I know the feeling - small wins for us small players…
BTW - I noticed the analytics for 23Mar cleaned up today, so maybe yours have too?

1 Like