Anyway, I appreciate at least you tried to help @JJ_JJ
I just gave up on iMusician and will not continue distributing my music through you guys.
I don’t have more time to waste on iMusician’s poor service and as the really disrespectful accounting team DEMANDED, I ended up requesting a payout via PayPal.
I appreciate if at least I don’t have to wait another 30 days (although I am not counting on that considering everything that happened and I will be waiting with resignation for another month).
These are some of the “incidents” I had to go through with you:
-release appeared on the wrong artist profile
-they overcharged me and instead of refunding my money (as any serious company would do) they “reimburse” me with promo credits
-failed to deliver to all stores they advertise
-CID not active for almost a year
-typo on track titles (even tough I wrote them correctly upon upload)
Enough said, I will not continue distributing my music through this service anymore.
I requested a withdrawal on the 27th of February. This is almost a month ago and yet it is still under “Pending” on my revenue page on the iMusician website.
I cannot believe that it is almost one month and yet no one has processed the request or even got in contact with me.
Your service is one of the worst I have ever come across and because of that I have gone ahead and left a comment with my verified instagram account letting people know they should stay away from iMusician.
Bonjour @JJ_JJ , après avoir donner les informations manquantes , je n’ai toujours pas reçu mon paiement . Le premier est toujours en cours et j’en ai un autre qui est en status demandé depuis le 10 mars . Serait t’il possible d’avoir une aide . Merci Beaucoup
I am a client on imusician.app. I asked for a payment on Dec 15th 2022. It remained “pending” for 2 months.
In the meantime, I had to change my bank account and other invoicing information. Now it says the payment has been processed been paid on 12 Feb 2023, 2 months after my demand. The problem is, it appears to have been sent to an account that doesn’t exist (old Revolut number). But curiously enough, the invoice contains all the new information I changed at the same time as I changed the bank account number. So I guess the money never left Imusician, and I also never got it. That payment was worth 2 years of streaming and sales, it is important for me to get it.
Hello iMusician Support,
I too have a problem with the payouts, the status indicates Paid and the document shows that the payment was made on the 21st March 2023.
The problem is that it is now the 27th of March and I have not received the money in my account.
I also don’t understand why you make the payment in Euros, you are in Zürich and operate on Swiss ground, you should at least have the option to pay in francs since you charge a fee for the service.
Cela fait plus de 15 jours que j’ai demandé un versement de [REMOVED] et il n’est toujours pas viré sur mon compte paypal [REMOVED] et reste en statut “demandé”
Bonjour
J’ai demandé un paiement qui n('est jamais parvenu à la banque malgré que celui-ci soit inscrit sur mon compte comme payé.
Pourriez-vous me dire pourquoi ?
Merci
