Greetings team,
I just realized the number of plays displayed on imusician analytics does not match Spotify for artists info (without even considering other platforms). Could you please take a look at it? Thank you!
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Hey @soundfiction
Updated
We have found an issue that caused Trends to be incorrect between 31.03 and 01.04 to be incorrect, this will be rectified ASAP.
Hope this answers your questions
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Hey @soundfiction
Yes, we still have an issue with these stats, from April 1st it should be good, weâre working to get the correct data in all accounts ASAP.
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Hi Guys.
i0ve been really busy in the lastr 10 days, lot of work (iâm a sound engineer, and biennale venice is about to startâŚyou can immagine how much crazy is working now).
i see a lot of confusion: some of the post by the Imusician staff have been edited , deleting parts (with the line on the words), still some things do not work with mathâŚi mean: if you take the statements you should have an opposite stats problem, or so it seems. I have seen multiple answers, via mail or via forum, some of them contradictory, come of them corrected after the answer.
two quick thoughts:
1- if you, Imusician, have such a confusion in yourselfâŚyou can immagine how difficoult itâs for us.
the point (thats what isâŚmaking me angry, to be clear) is that this is not a friends
comunity, we are not friends that enjoy staying toghether and somebody takes care of the business because he/she is a nice person. Imusician is a company, and we, users, pay Imusician.
So, when i say " itâs difficoult for us" itâs a very bad thing: it shouldnât be so, you are professionals and we are costumers.
2-situation is fairly diffused. that means trhere is a system problem (technical? internal )
3-you are so confused that if you put together the 20 mails exchange i had plus this Imusician thread you really donât understand anything. cause every week something changes, and you (as imusician staff, generallyâŚiâm not referring to any specific personâŚi donât want to put the blame on anybody.) changed answers so many times that i canât read an answer and say âWok, so this is itâŚâ, cause maybe will have different answers in a few days.
4- the only clear thing is tha stats problem you have with Spotify. MY FEAR is that that problem and that confusion we have experienced in imusician can reflect pour earnings. because, again, we are not a group of friends, itâs a business.
now, i know that you will say : âtrust us, there are no problem with the moneyâ.
but how can i know it ? a leap of faith?
that is why i ask imusician two things: 1- to pubblish and be clear about the agreement that this company has with other companies, expecially spotify. DONâT say âwe do not knwo itâ, like your colleague did: this comapny has agreement with other companies, the agreement is an official document, so there is no way that imusician does not knwo the terms. if you cannot go pubblic, for privacy policy with the other company, SAY IT. itâs legal, no problem. but say it.
2- iâm considering leaving Imusician, because iâm affraid of the confusion you have shown. iâm affraid it can affect the services you want to provide and the earnings i want to have. the only thing iâm sure is the money i paid. my request is: at least, if i leave you, give me back the money i paid for the amplify plus.
aaaaaaaaaaaaaandâŚiâd like to have final and clear answers on those issues.
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I dont have any idea Mattia
Hi Mattia !
I have the exact same issues here in my report, being master student in business analytics I have complete control of my streams from both spotify and imusician and can confirm between 5 and 10% streams difference each months, will show stats soon to prove my pointâŚ
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Here you can see since September 2022 the huge differences between Spotify streams and what Imusician report, I am not even counting the other shopsâŚ
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Hello, last thread of âStatistics / Trends Streams Variationsâ pointed out a huge problem with Imusician report and thus royaltiesâŚ
Here is shown Spotify monthly streams versus Imusician since September 2022. Those are official streams from Spotify, and Official report from Imusician, no corrections are pending thus are truthful representation of what I got as streams/royalties on my account for those months.
I think there is the need to be a transparent discussions and possible compensations for this money lossâŚ
There is not even the other shop, that have some streams (100-200)âŚ
Also, your new subscription model wonât be of any interest if I only get 70-80% of my actual streams, your fees of 0% wonât help me recover these losses
Hi everyone,
I want to try to summerize 
- We have STREAMING STATS on our dashboard that donât match the streaming data from shops. Stats are not static, they are updated, for example the April 1 issue where the numbers grew after a while. (btw I have the same issue on May 3, so just to let you know, the issue still persists)
- We have REVENUES, that are not depending on the streaming stats we see in our dashboard. iMusician just takes the money they get from the shops and pays it out to artists.
So in my opinion the STREAMING STATS are interesting and we all want to see the correct numbers but we shouldnât rely on them for what regards expected revenues.
For what regards the REVENUES it would be interesting to know how much the shops pay for streams (and for different streaming times) although it seems that it is not a fixed rate but depends on how much the shops earn by themselves and it doesnât seem they are really transparent on that but maybe we could have an accurate guess?
My personal conclusion: as long as we take the STREAMING STATS for what they are (an overview) and REVENUES too (real hard data) we donât need to be worried. We still expect iMusician to work on the accuracy of STREAMING STATS as we all are happy to see the total ammount of streams on a glance without having to check all the single shops.
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A post was split to a new topic: I donât understand this new system
Hello everyone.
Many thanks for your following comments here.
Rather than answer immediately - which caused confusion last time. (In short, I am the source of the incorrect information - I was reading out-of-date information).
I am asking the internal team to fully answer this with an article / overview in the iMusician show. Spotify is the main issue here as they have do not pay for streams under 30 seconds yet Spotify show them in their trends.
@Andi - correct on the splits of stats vs revenues. Your trends dashboard could show zero streams and it would not impact your sales.
But more on that⌠soon.
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@SimonG thanks a lot!
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I must point out from general answer of @Andi that my table shown above are not dynamic data, those are already 4 months old, thus shouldnât show such huge gap in official report⌠I donât think I have 40% fake streams as I havenât use any bots and streams only count when more than 30 seconds were listenedâŚ
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hi @liamphanmusic sorry if I didnât explain myself in the right way, what I meant is just, that the values of streams is changing over time, weather it aligns with data from spotify and other streaming services I donât know, but I hope iMusician will find a solution for that although it is not a vital data but it would be great to have real data there too
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Ok I see but for what I have written until now, is that we still should have money from free Spotify plan user even if the rate is lower, that should match the streams anyway⌠The only streams that are not matching should be the Spotify filtering of bots and fake streams nothing else should disappear.
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And as you can see, I have huge differences, pointing out even 40% of differences between imusician and spotify for 1 month. Spotify would have already canceled all my streams at this point with such a fake bots ratioâŚ
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Didnât correctly read the answer from the admin, but yeah if Spotify are actually showing stats from under 30 seconds streams, that is really weird⌠basically showing no money then⌠That is really weird because when using StatsforSpotify, only my 30 seconds streams are counted on my account history of streaming, already did a GDPR request, and can assure that they donât show all my listened songs, but only the above 30 seconds tresholdâŚ
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I have the same issues and other 4 people that i know have huge problems too with imusician.
Numbers are different from 50% to 80%.
This is happening for months , since the beggining, and Spotify reply to me the same thing told to Mattia:The stats that are shown on Spotify for artist are the ones that are paid.
Amazon stats and other stores even not showing nor counted.
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