Hi All
I am new here, and I am about to start migrating my music from Distrokid to iMusician.
I have managed to find the Contract Support feature, hidden away behind the three dots on the “Need Help” pop up window.
But when I send a message, there seems to be no way to check what I have sent, no trouble ticket number, no way to see if your question is open or has been closed, it seems to just disappear into a black hole. You wait a few days, thinking did I send it okay, and then to your relief, you get an excellent reply.
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I found this post Ticket status from back in Jan 2026 where @Carlos said “Yeah this feature is currently unavailable due to some technical issues.”
As a newbie, I thought I would just say I would vote
for this feature being fixed and made available again.
Any news as to when it might be fixed? ![]()
Thanks
Regards
Bryan
Tonal Essences